.faq-hero{position:relative;padding:140px 0 56px;overflow:hidden}.faq-hero-bg{position:absolute;top:0;right:0;bottom:0;left:0;z-index:0;pointer-events:none}.faq-hero-bg:before{content:"";position:absolute;top:-20%;left:-10%;width:60%;height:80%;background:radial-gradient(ellipse,rgba(245,168,0,.1) 0%,transparent 70%);filter:blur(50px)}.faq-hero-bg:after{content:"";position:absolute;bottom:-20%;right:-10%;width:55%;height:70%;background:radial-gradient(ellipse,rgba(204,62,160,.08) 0%,transparent 70%);filter:blur(50px)}.faq-hero-inner{position:relative;z-index:2;max-width:780px}.faq-hero-title{font-size:clamp(2rem,5.5vw,3.6rem);font-weight:800;margin:16px 0 20px;line-height:1.15}.faq-hero-sub{font-size:clamp(1rem,2vw,1.15rem);color:var(--muted);line-height:1.7;max-width:620px;margin-bottom:32px;font-weight:300}.faq-search{position:relative;display:flex;align-items:center;background:var(--surface);border:1px solid var(--border);border-radius:50px;padding:6px 6px 6px 22px;transition:border-color .3s,box-shadow .3s;max-width:560px;margin-bottom:24px}.faq-search:focus-within{border-color:#f5a80066;box-shadow:0 0 0 4px #f5a80014}.faq-search>svg{color:var(--muted);font-size:1rem;flex-shrink:0}.faq-search input{flex:1;padding:16px 12px;background:transparent;border:none;outline:none;color:var(--text);font-family:inherit;font-size:.95rem;min-width:0}.faq-search input::placeholder{color:var(--muted)}.faq-search-clear{width:36px;height:36px;border-radius:50%;background:#ffffff0f;border:none;color:var(--muted);font-size:1.2rem;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .2s}.faq-search-clear:hover{background:#f5a8001a;color:var(--gem-gold)}.faq-categories{display:flex;flex-wrap:wrap;gap:8px}.faq-cat-chip{display:inline-flex;align-items:center;gap:8px;padding:10px 18px;background:#ffffff0a;border:1px solid var(--border);border-radius:50px;color:var(--muted);font-size:.85rem;font-weight:500;cursor:pointer;transition:all .25s;font-family:inherit}.faq-cat-chip svg{font-size:.9rem}.faq-cat-chip:hover{color:var(--text);border-color:#fff3}.faq-cat-chip.active{color:var(--black);background:linear-gradient(135deg,var(--gem-gold),var(--gem-orange));border-color:transparent;font-weight:600;box-shadow:0 4px 16px #f5a80040}.faq-list-section{padding:48px 0 80px;background:var(--black)}.faq-category{margin-bottom:56px;scroll-margin-top:100px}.faq-category:last-child{margin-bottom:0}.faq-category-header{display:flex;align-items:center;gap:14px;margin-bottom:24px;padding-bottom:16px;border-bottom:1px solid var(--border)}.faq-category-icon{width:44px;height:44px;flex-shrink:0;border-radius:var(--radius);background:#f5a8001a;border:1px solid rgba(245,168,0,.2);color:var(--gem-gold);display:flex;align-items:center;justify-content:center;font-size:1.1rem}.faq-category-title{font-family:Space Grotesk,sans-serif;font-size:1.4rem;font-weight:700;flex:1}.faq-category-count{font-size:.8rem;font-weight:600;color:var(--muted);background:#ffffff0a;border:1px solid var(--border);border-radius:50px;padding:4px 12px}.faq-items{display:flex;flex-direction:column;gap:12px}.faq-item{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;transition:border-color .3s}.faq-item.open{border-color:#f5a8004d}.faq-q{width:100%;padding:22px 24px;display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;font-family:inherit;font-weight:600;font-size:.98rem;color:var(--text);background:transparent;border:none;text-align:left;line-height:1.5;transition:color .3s}.faq-item.open .faq-q{color:var(--gem-gold)}.faq-arrow{width:28px;height:28px;border-radius:50%;background:#ffffff0f;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .3s;font-size:.75rem}.faq-item.open .faq-arrow{background:#f5a80026;transform:rotate(180deg);color:var(--gem-gold)}.faq-a{max-height:0;overflow:hidden;transition:max-height .4s ease,padding .3s;font-size:.95rem;color:var(--muted);line-height:1.8}.faq-a.open{max-height:400px;padding:0 24px 24px}.faq-a strong{color:var(--text);font-weight:500}.faq-empty{text-align:center;padding:60px 20px;max-width:480px;margin:0 auto}.faq-empty>svg{font-size:3rem;color:var(--muted);margin-bottom:20px;opacity:.4}.faq-empty h2{font-family:Space Grotesk,sans-serif;font-size:1.4rem;margin-bottom:10px}.faq-empty p{color:var(--muted);margin-bottom:24px;line-height:1.7}.faq-empty .btn-primary{display:inline-flex;align-items:center;gap:10px;padding:14px 26px;background:var(--whatsapp);color:#fff;border-radius:50px;font-weight:600;box-shadow:0 6px 20px #25d36640;transition:all .3s}.faq-empty .btn-primary:hover{background:#20ba5a;transform:translateY(-2px)}.faq-empty .btn-primary svg{width:18px;height:18px;fill:#fff;flex-shrink:0}.faq-help{padding:72px 0;background:var(--surface)}.faq-help-box{max-width:720px;margin:0 auto;text-align:center}.faq-help-title{font-size:clamp(1.8rem,4vw,2.6rem);font-weight:800;margin-bottom:16px;line-height:1.2}.faq-help-sub{font-size:1.05rem;color:var(--muted);max-width:480px;margin:0 auto 32px;line-height:1.7}.faq-help-actions{display:flex;flex-wrap:wrap;gap:14px;justify-content:center}.faq-help-actions .btn-primary,.faq-help-actions .btn-secondary{display:inline-flex;align-items:center;gap:10px;padding:16px 32px;border-radius:50px;font-weight:600;font-size:1rem;transition:all .3s}.faq-help-actions .btn-primary{background:var(--whatsapp);color:#fff;box-shadow:0 8px 30px #25d3664d}.faq-help-actions .btn-primary:hover{background:#20ba5a;transform:translateY(-3px)}.faq-help-actions .btn-primary svg{width:22px;height:22px;fill:#fff}.faq-help-actions .btn-secondary{background:#ffffff0f;border:1px solid var(--border);color:var(--text)}.faq-help-actions .btn-secondary:hover{background:#ffffff1a;transform:translateY(-3px)}